Cortiva Collection values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our site and services.
1. Information We Collect
- Personal Information: Name, email, phone number, payment details, booking history
- Booking Information: Dates, property preferences, guest count, concierge service requests
- Technical Data: IP address, browser type, cookies, analytics data
2. How We Use Your Information
We use your information to:
- Process bookings and payments
- Provide requested services and concierge assistance
- Communicate with you about your stay or offers
- Improve our website and customer experience
- Comply with legal obligations
3. Sharing of Information
We may share your information with:
- Service Providers: Payment processors, OwnerRez, local service vendors
- Legal Authorities: When required by law
We never sell your personal information.
4. Cookies & Tracking
We use cookies to improve site functionality and analyze usage. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We use secure servers, encryption, and access controls to protect your data. No system is 100% secure, but we work to safeguard your information.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal data. Contact us to make a request.
7. Children’s Privacy
Our site is not intended for individuals under 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy. The revised version will be posted with an updated “Effective Date.”
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